Our products are non returnable

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable) 
Refunds are only applicable till the time order is not shipped.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: BLACK DOT INNOVATION PRIVATE LIMITED, madhapur, hyderabad, 500081 hyderabad TS, India.

Shipping 
To return your product, you should mail your product to: BLACK DOT INNOVATION PRIVATE LIMITED, madhapur, hyderabad, 500081 hyderabad TS, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over INR1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.